Office Policies

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Office Hours

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Trussville Pediatric Dentistry, P.C., the office of Dr. Thomas “Massey” Willingham is open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8 a.m. – 5: p.m.

Our Mission

Our mission is to provide the highest quality dental care and we treat every child with the respect and compassion with which we would treat our own children. We are committed to providing a fun and comfortable atmosphere that focuses on the overall well-being of the child.

Appointments

We try our best to accommodate our patients as much as possible when scheduling appointments. We have found that children with extensive dental work or preschool children are better to be seen early in the morning when they are fresher and can have a more positive experience. Some appointments may require the child to miss some school; however, these are considered excused absences. With continued care, appointments during school can be kept to a minimum.

We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, but we ask for your help as a courtesy to all of our patients. After missing your second appointment without notifying us 24 hours in advance, you may be charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Please inform us of any changes to your insurance coverage.